Ticketing FAQ
Box Office Hours
Monday-Thursday: 9:30 am to 5:30 pm
Friday: 9:30am to 3:00 pm
Weekends: Phone and online sales are closed. For current shows, tickets may be purchased at the door starting one hour before show time.
Box Office Phone
Main and box office number: 425-820-1800, extension *102
Fax number: 425-820-6622
Email: tickets@studio-east.org
Tickets: Available online or by phone for Everett, Seattle , Shoreline & Renton performances. For Kirkland Performance Center shows, visit kpcenter.org or call the KPC Box Office at 425-893-9900.
Seating & Ticket Prices
Seats are general admission. StoryBook Theater shows are $15.00 per ticket for all ages, except for “The Elves and the Toymakers,” which is $18.00 per ticket.
Group Rates
For most theaters, groups of 10 or more are not charged a service fee. Groups of 20 or more receive an additional $1 off each ticket. Group rates are only available by phone, in advance of the show weekend. Group rates at the Kirkland Performance Center follow different guidelines and must be arranged directly with the KPC box office.
Age Requirements
The city of Kirkland requires a ticket to be purchased for any child 12 months or older.
In Renton, Seattle, Everett and Shoreline, a ticket needs to be purchased for a child 24 months or older. Our shows are recommended for ages 3 and up.
Refund & Exchange Policy
All ticket and subscription sales are final; no refunds are given. Exchanges may be made depending on availability, and must be requested through StoryBook Theater’s Box Office.
Flex Pass Redemptions
A flex pass must be redeemed for tickets in advance (via phone or e-mail before the weekend you wish to see the show. We cannot process any flex pass redemptions after 3 pm on Fridays
ADA Access
All of our StoryBook Theater venues are ADA accessible. Please let us know at the time of purchase if you will need wheelchair seating. Select weekend performances are ASL signed for hearing impaired patrons; contact the Box Office for information on this year’s ASL dates.
