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Ticketing FAQ

Box Office Hours

Monday-Thursday: 9:30 am to 5:30 pm
Friday: 9:30am to 3:00 pm

Weekends: Phone and online sales are closed. For current shows, tickets may be purchased at the door starting one hour before show time.

Box Office Phone

Main and box office number: 425-820-1800, extension *102
Fax number: 425-820-6622


Tickets: Available online or by phone for EverettSeattle , Shoreline & Renton  performances. For Kirkland Performance Center shows, visit or call the KPC Box Office at 425-893-9900.

Seating & Ticket Prices

Seats are general admission. StoryBook Theater shows are $15.00 per ticket for all ages, except for “The Elves and the Toymakers,” which is $18.00 per ticket.

Group Rates

For most theaters, groups of 10 or more are not charged a service fee. Groups of 20 or more receive an additional $1 off each ticket. Group rates are only available by phone, in advance of the show weekend. Group rates at the Kirkland Performance Center follow different guidelines and must be arranged directly with the KPC box office.

Age Requirements

The city of Kirkland requires a ticket to be purchased for any child 12 months or older.

In RentonSeattleEverett and Shoreline, a ticket needs to be purchased for a child 24 months or older. Our shows are recommended for ages 3 and up.

Refund & Exchange Policy

All ticket and subscription sales are final; no refunds are given. Exchanges may be made depending on availability, and must be requested through StoryBook Theater’s Box Office.

Flex Pass Redemptions

A flex pass must be redeemed for tickets in advance (via phone or e-mail before the weekend you wish to see the show. We cannot process any flex pass redemptions after 3 pm on Fridays

ADA Access

All of our StoryBook Theater venues are ADA accessible. Please let us know at the time of purchase if you will need wheelchair seating. Select weekend performances are ASL signed for hearing impaired patrons; contact the Box Office for information on this year’s ASL dates.

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