Seating Total Policies
Please estimate carefully how many seats your group will need; ensure you are accounting for all students, all educators, and all chaperones. Contact us if you need to add people to your reservation, and we will let you know if more seats are available. You may lower the number of seats at any time before you pay for your group. Once payment is made, no refunds are given for empty seats, including missing people on the day of the show.
Please notify us if your group has wheelchairs, walkers, hearing or vision needs. ASL interpreted performances are available at select public performances, but not during school matinees.
Payment Policies
Payment is due in advance of the performance, on the contract payment due date. When you make your reservation, ask about Partial Scholarships for public schools that have at least 40% of their students enrolled in the Federal Free & Reduced Lunch Program.
Cancelation Policies
Schools are able to cancel and receive a full refund up to 14 days before the show date. If you need to cancel within 14 days of the show, unfortunately we are not able to offer refunds at that point.
Additional Tickets Policy
Additional tickets may be available after your group has paid for their reservation. They will be at the $15.00 per ticket general admission price, and need to be purchased in advance by phone. Additional seats are not guaranteed to be available, and they may not be seated with your group.
Behavioral Expectations At All Theaters
Food, drink and chewing gum are not allowed in the theater or lobby. All book bags, backpacks and toys should be left at school or on the bus. Photography or video recording is NOT permitted during the shows. Cell phones or any other electronic devices should be off during the performance, as they can interfere with the sound equipment and distract others. We recommend using the restrooms in the lobby before your group is seated for the show.
We can’t wait to see your smiling faces at our school shows!
