Ticket FAQs

Box Office Hours:
Monday-Thursday: 9:30am -5:30pm
Friday: 9:30am-3:00 pm
(Phone sales are closed on weekends. For current shows, tickets may be purchased online or at the door starting one hour before show time.)

Box Office Phone
Main & Box Office: 425.820.1800
Fax: 425.820.6622
Email: tickets@studio-east.org

Available online or by phone.

Seating & Ticket Prices
Seats are general admission. StoryBook Theater shows are $15.00 per ticket for all ages.

Group Rates
For most theaters, groups of 10 or more are not charged a service fee. Groups of 20 or more receive an additional $1 off each ticket. Group rates are only available by phone, in advance of the show weekend. 

Age Requirements
Kirkland: The city of Kirkland requires a ticket to be purchased for any child 12 months or older.

Renton, Seattle, Everett and Shoreline: A ticket needs to be purchased for a child 24 months or older.

Our shows are recommended for ages 3 and up.

Refund & Exchange Policy
All ticket and subscription sales are final; no refunds are given. Exchanges may be made depending on availability, and must be requested through StoryBook Theater’s Box Office.

Flex Pass Redemptions
A flex pass must be redeemed for tickets in advance (via phone or e-mail before the weekend you wish to see the show). We cannot process any flex pass redemptions after 3 pm on Fridays

ADA Access
All of our StoryBook Theater venues are ADA accessible. Please let us know at the time of purchase if you will need wheelchair seating. Select weekend performances are ASL (American Sign Language) signed for hearing impaired patrons; contact the Box Office for information on this year’s ASL dates.